We have a 7-14 day refund policy and a 21-day exchange policy.

To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To be eligible for an exchange, you must return your item with 21 days of purchase. Your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refund/Return Policy

Custom Designs and Custom Orders are considered a Final Sale and are not eligible for return or exchange.

To initiate a return for purchases made online, you may contact Customer Service via email at admin@everythingthatglitterz.com

To exchange an item, simply return it and place a new order for the item you would like. Item must be received in order for a credit to be issued.

Please allow up to 15 business days from when we receive your return for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via email at admin@everythingthatglitterz.com 24/7 or by phone (678) 428-5917 Monday - Fri 10am – 5pm EST

SHIPPING ON RETURN/EXCHANGES

Customers are responsible for return shipping costs for eligible returns due to a change of mind, style preference, or incorrect size selected at checkout. If ETG provides a return shipping label, its cost will be disclosed before the return is submitted and deducted from your refund.

If your item arrives damaged, defective, or incorrect, please contact us before returning it. Everything That Glitters will cover the return shipping cost for these issues.

All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to Everything That Glitters within 7-14 days of receipt of product in original packaging with tags (if applicable)

Once a return or exchange has been approved, follow the return instructions we provide. If we offer a return shipping label for a return due to a change of mind, style preference, or incorrect size selected at checkout, we will disclose its cost before you submit the return and deduct that cost from your refund. For an item that arrived damaged, defective, or incorrect, contact us before returning it; Everything That Glitters will cover the return shipping cost.

Custom designed merchandise are considered Final Sale and are not eligible for return or exchange.

Everything That Glitters online purchases, or Pop up Shop Purchases

All unworn, eligible unused items may be returned to Everything That Glitters, LLC for exchange or store credit only within 7-14 days of purchase.

All custom orders and custom designs are considered Final Sale and are not eligible for return or exchange.

Promotions

"BOGO" promotions are final sale and may not be returned.

All promotions are available while supplies last. Promotion code may be required upon checkout. Promotions may not be combined or applied to previous purchases, gift card purchases, sales tax, or shipping charges. Offers may only be valid for a specified date and timeframe.